Getting Alerts

alert

For TOCs who have extended JourneyCheck to include JourneyCheck Alerts functionality, you can setup a number of alerts and receive them either by email or SMS. For this you specify when you want to receive the alerts, a time range in which you usually catch your train and a route your train goes. You can also receive updates either by email or SMS after your initial alert. For example you might receive an initial email alert at the office and decide to receive SMS updates after you leave the office and catch your train. All alerts can be disabled for a period, for example if the user goes on holidays.

An email alert is sent out even where there are no incidents but SMS alerts are only sent out when incidents occur.

The TOC can decide to pay for the SMSes or can use reverse billed SMSes and get the user to pay for them.

The number of SMS alerts per user and the number of updates can be set or turned off.

When SMS messages are sent out, they use the standard Rail Industry CRS codes as station abbreviations. These can be viewed here.

Collecting Marketing Information

On the registration form you can specify custom marketing fields that you want to collect from users. The user’s information and the marketing information can be automatically exported to a CRM system on a regular basis.

marketing information

Trying It Out

You can try out the alerting service on First ScotRail's site - and click on the "Journey Alert" image.


	Home Products Product Overview Tyrell Use of Tyrell Tyrell Description IO TyrellCheck TyrellCheck JourneyCheck Overview Checking a Journey On Web On WAP On PDA Getting Alerts Public Displays Background New Systems Overview HERMES MAIA HELIOS Glossary Services M2M Messaging Overview Clients About Us Company History Environmental Policy Charities Supported Competition Contact Us Forum Login Search Green Park Station Information, GREEN PARK STATION: Until Friday 12 December, before 0600 Mondays to Saturdays, and 0730 Sundays, the Piccadilly line platforms will be closed due to escalator replacement works. Canada Water Station Information, CANADA WATER STATION: Reduced escalator service until mid November. Covent Garden Station Information, COVENT GARDEN STATION: Until May 2009, major station refurbishment works will be taking place. The station will remain fully open until Saturday 12 July, but between Sunday 13 July and Thursday 27 November, and again from Monday 19 January until May 2009, the station will open at 0800 on Sundays to Thursdays, and will close at 2330 on Sundays to Wednesdays. At these times, customers are advised to use Leicester Square, Holborn or Charing Cross stations instead. Heathrow Terminal 5 Station Information, HEATHROW TERMINAL 5 STATION: Travelcards and Freedom Passes are not accepted on Heathrow Express services to or from this station. Journeys between Terminal 5 and Terminals 1, 2 and 3, only, are free of charge. Getting Alerts For TOCs who have extended JourneyCheck to include JourneyCheck Alerts functionality, you can setup a number of alerts and receive them either by email or SMS. For this you specify when you want to receive the alerts, a time range in which you usually catch your train and a route your train goes. You can also receive updates either by email or SMS after your initial alert. For example you might receive an initial email alert at the office and decide to receive SMS updates after you leave the office and catch your train. All alerts can be disabled for a period, for example if the user goes on holidays. An email alert is sent out even where there are no incidents but SMS alerts are only sent out when incidents occur. The TOC can decide to pay for the SMSes or can use reverse billed SMSes and get the user to pay for them. The number of SMS alerts per user and the number of updates can be set or turned off. When SMS messages are sent out, they use the standard Rail Industry CRS codes as station abbreviations. These can be viewed here. Collecting Marketing Information On the registration form you can specify custom marketing fields that you want to collect from users. The user’s information and the marketing information can be automatically exported to a CRM system on a regular basis. Trying It Out You can try out the alerting service on First ScotRail's site - and click on the "Journey Alert" image.